Amazing car dealership, just bought a vehicle with the help of Matt. What an amazing place from the start and Matt was a down to earth guy helping me every step of the way. Definitely recommend buying a vehicle from these guys ask for Matt you won’t regret it.
Its strange to find such good people at a car dealership...Suspicious indeed...They're up to something... Maybe...I'll give them 5 stars on their exemplary service.But I, The Geilt will be watching them---very, very closely.However, you should car shop here, they seem to be good people.
South Street Photography
14:36 30 Jun 21
Yesterday on my way home from Long Branch, I got a flat on Rte 18. It was too darn hot out to try to change the tire myself. I called Certified Auto Mall in Howell. They sent a tow truck out immediately. The drive, Leo, was very helpful and quick. He took me and my Santa Fe back to their shop. Service repaired the tire (and an oil change which was due). Thankfully the tire was able to be repaired, not replaced. Anyway. Glad it happened on a day I didn't have much more to do. So, Thank you to Certified Auto Mall for a job well done. If you need your car serviced or are looking for a good pre-owned vehicle, Certified is the place to go. And a huge thank you to Eric and Dave in service and Mike for getting a truck out quickly. Very pleasant experience.
23:23 07 Oct 21
Great quality work at great prices! The people are friendly and helpful.They continue to treat me like family! Can't say enough good things about them!
21:17 27 Jun 21
Just recently purchased a 2004 Ford lightning from certified auto mall! Very give it too you straight, up front and honest place to do business. The staff is always available for call or text, and the Staff and owners are very quick to answer any questions or make sure you leave with what you need! Highly recommend checking certified auto mall out!!
18:33 28 Jul 21
I have nothing but great things to say about Certified Auto Mall from their service to their sales department. Matt from sales is the best. I can't say how much I recommend him if you need to buy a car. He can find you anything you want in your budget. They will always be the place I recommend to anyone who is buying or servicing a car.
Adrienne Dufour Percy
12:29 18 Apr 21
Best customer service ever. Listened to my needs and didn't go outside of my list to purchase a vehicle.
19:43 16 Jul 21
Thank you Certified auto mall. If it wasn’t for your quick response , we would be in a lot of trouble especially in this heat.... Mike, Matt and the rest of the guys are very courteous and on point. Will be the first to recommend to all.
14:52 12 Apr 21
No one better for all of your car needs !
19:33 12 Jul 21
14:28 02 Apr 21
There still are nice people in this world !!! I would highly recommend them for all your needs ... Thank you again Matt for your generosity ! Also a big shout out to council woman Richmond for her recommendation !
17:07 05 Jun 21
Janice Schneider Rosenstock
02:29 30 Mar 21
Honest reliable service every time. We trust them completely.
22:49 09 May 21
00:16 29 Dec 20
This was by far the easiest purchase from a dealer ever. I highly recommend seeing Matt. He will make it so pleasurable on your purchase and financing. My wife loves her new SUV.
12:59 02 May 21
21:42 08 Dec 20
Thank you My for helping me get my dream car you were awesome
20:41 04 Apr 21
17:56 13 Nov 20
The absolute best place to get your car serviced! All the staff are such nice, friendly, wonderful people. They’re always honest and willing to help out anyway they can. Always a pleasant experience, nothing but good things to say. Highly recommend!
20:19 12 Feb 21
Always done great work, always good with payment and very understanding and helpful with any problems. Would recommend this shop for any auto needs. 10/10
21:27 19 Oct 20
As always, great service and fun atmosphere. Very fair priced
00:12 29 Dec 20
I Cannot recommend Matt from Certified Auto Mall enough. He made our purchase of a quality used car so simple. You don’t feel like you are in a dealership. There is no back and forth with a manager you don’t see. He gives you a great price from the start. He gave us more than a fair price on our trade in. If you are looking for a used car and don’t want the hassle of a big dealer definitely go see Matt.
03:35 02 Jul 20
Literally would give this place more than 5 stars! Matt is super helpful, patient, and polite to have had the pleasure of speaking with. He definitely went over everything with me with time, being this is the first time I come to a dealership for myself. He was very resourceful and knowledgeable of everything I needed to know. Would 100% recommend to friends and family!! ✨
16:53 10 Dec 20
The folks at Certified Auto Mall are top notch. I cannot recommend them enough. Simply put, they earned our trust and we will be repeat customers. I will recommend them to others for years to come.We originally went there based on recommendations from other families in town as we were helping our son purchase his first car. We wanted to find a dealer who was honest, helpful, understood our needs and cared about not only the customer but the community. We found all of that and more in Certified. We purchased the vehicle in August 9, 2020 after being unsatisfied with other dealers we had visited. Four months later, we feel the same as we did the day we made the purchase. They even fixed a small cosmetic flaw in the driver's seat a few months after purchase, no questions asked.Special thanks to Matthew Pacetti from the Certified staff, who worked with us to not only find our son something he liked but also a vehicle that fits his 6-foot-4 frame (harder than we ever imagined it would be).Happy we could purchase from a family-owned business that is ingrained in our community.If you're seeking a car, don't waste your time at a place that's going to give you less than 5-star treatment. Go to Certified Auto Mall in Howell, N.J. We are glad we did.
19:39 18 Jun 20
A huge shout out to Matt for being so amazing & helping me make my first car purchase , I always felt embarrassed because of my credit score and didn’t ever feel comfortable to even try & get a car . I had such an amazing experience , he answered all my questions & made me feel completely comfortable. I will recommend him to everyone & will always choose certified auto . I could easily give Matt 10 stars ! thank you so much !!
A True Queen
09:25 19 Nov 20
Cheyenne was so professional , was delicate in handling my vehicle. Was very polite even allowed me to sit in the cab for the ride. Very happy with service and tow.
02:23 16 May 20
Today went from a bad day to a good day and it’s all thanks to Leo. Leo is one of the tow drivers and he was such a nice humble person; his positive energy radiated upon arrival. I was grateful to have experienced such phenomenal customer service today. He accompanied me to my mechanic and made sure I was helped. 5/5!! Thank you once again !!
17:02 23 Oct 20
I have purchased many many high end exotic cars as well as standard vehicles and Billy, Matt & Team are the best around. From the time I stepped into their showroom it was the easiest purchase I have ever made. I purchased my new 2012 Audi R8 V10 Spyder with 10, 650 miles on it from them and they are really amazing to deal with. Everything they told me about the car was reinforced by Audi of Freehold that did the Pre Purchase Inspection and the car was in mint condition. That is really good for an 8 year old car. The price was more than fair and they did everything to make me feel like family. I would highly recommend Certified Auto Mall to you as you will never be sorry. Good luck. Steven M.
22:15 12 May 20
Had a great experience today with their tow service that I had to share. The driver Leo did the best job I've seen in a really long time. I'm usually nervous when anyone touches my cars but Leo made me feel comfortable right from the start. Since I wasn't able to follow him to the shop I told him to take care of my baby and he went way above and beyond by taking pics of the car once he dropped it off at my mechanics shop. Excellent customer service. I will definitely keep Certified Auto Mall in mind when shopping for a used car if this is the level of service I can expect. Thanks again!!
18:08 18 Oct 20
16:01 22 Apr 20
Being pregnant, and an essential worker is scary to begin with, throw in a flat tire once you arrive to work and my regular service center being closed I reached out to Certified to see if they could help. They showed up in less than an hour time (it’s about a 45 mins drive from their shop). They made it so stress free and painless. I can’t thank them enough! They had my car up and running in no time, and the friendly service was way over and beyond! I’d give this place 10 stars if possible, amazing people! Thank you for coming to help a pregnant woman in distress!!
02:56 15 Oct 20
14:57 18 Jan 20
Certified is the best! Every time I need them they are right there to help me out! I have been using them for years now and can honestly say I am always happy! They are extremely reliable, helpful and have the best customer service. Go to certified !!!🤩
14:31 10 Oct 20
When arriving at Certified Auto Mall we were greeted by friendly faces. That morning we had a bad experience at another dealership and felt disappointed. After arriving at Certified Auto Mall we immediately had a different experience. All the employees were very professional and knowledgeable. We left with my dream car and a top knot has experience. I highly recommend them for anyone looking to purchase any vehicle.
23:47 12 Nov 19
Best place around. Awesome staff, repairs done on time and correctly.We love Certified Auto Mall. Tell them the McCall's sent you.
11:30 18 Sep 20
I like every body,nice service!
Kioysha Velázquez De Jesús
14:38 24 Oct 19
I recommend it 100% very professional people and above all very good customer service, thanks certified auto mall for my new truck
21:54 03 Aug 20
Leo came to tow my car and did a great job. Very careful and professional
13:29 25 Sep 19
Professional , not your average job either . Great guys highly recommended
19:37 15 Jul 20
I'm a first time car buyer and Matt from sales was a really huge help during the whole process. I told him exactly what I wanted & he gave better. He helped me through the whole process of financing a car & everything that comes with it. He explained everything & made me so comfortable & not worried about buying a car for the first time. If your looking to buy or finance a car this is the place to be, & go to Matt for all your sales needs, he checked up on me everyday throughout the whole process and made sure that everything was beyond perfect for me. Awesome people & awesome place 110%
23:27 14 Sep 19
This was my first time at certified auto mall and def nit my last!! Matt is great! To be honest they are all great ! I recommend them 100% they stand behind what they sell and are very honest as well, to me that makes all the difference
13:11 11 Jul 20
Great people and great services
12:54 31 Aug 19
I've been coming here for probably a decade, and I travel all the way from Philly now to do so. The management is extremely accommodating and friendly, the staff is knowledgeable and efficient, and they truly care about their customers. Would recommend to anyone and everyone.
19:35 30 Jun 20
I highly recommend this dealer the staff are so nice and helpfull, they helped at all time with the paper work. Thanks to them we have the car we needed and I’m good conditions
20:07 06 Aug 19
They are the best !Honest and fairGreat people !I have taken my cars to them for years And they really care about their customers Had to find in this dayI always recommend them For both towing and repairs
21:37 20 Nov 21
Awesome experience at Certified Auto Mall. Matt makes you feel like family . Purchased a fantastic automobile that I've been getting compliments on, thanks again Certified Family☺️
Douglas Jay Dee
21:18 29 Jun 19
some of the nicest guys to work with buying a vehicle, was such an easy process we got two. special thanks to Billy, Bryan, and Mike for all the help today! Very happy, will probably only buy vehicles from here from now on.
18:14 14 Sep 21
Could not speak more highly of Certified Auto Mall and specifically Matt. Went in there Thursday to find a used car and Matt made the process so easy. Came out with the car I wanted on Friday and actually drove it to Florida the next day with 0 problems. He made the process extremely easy and went above and beyond to help me out. Definitely recommend going here!
00:35 05 Feb 19
A really wonderful experience. No BS like the typical car dealerships give. Everything went smooth and quick. They turned the car over to us sparkling clean, inside and out, with a one year warranty on everything. They made sure the car was in excellent condition before allowing us to drive off. The staff was knowledgeable and courteous throughout the buying process. An extra special thanks to Matt...you were awesome!
09:31 16 Jul 21
Billy the owner extremely nice honest and David service manager extremely knowledgeable and honest as wellI went to Kia and they gave me a quote to fix my front end at $2,200 I want to Certified Auto check that my car and said it didn't need to be fixed it was only one thing that needed to be repaired and it only cost me $200 I highly recommend Certified Auto Mall
23:56 31 Jan 19
I bought a 2001 Lexus RX300 with 98K on it in 2009.10 years later my grandson drives it to college everyday.It now has 255K on it!
14:35 05 Jun 21
it was a pleasure working with certified auto mall. matt made it easy and painless and i definitely plan on recommending others here. grateful for all their help!
23:37 07 Dec 18
The staff and service are truly amazing!!!
15:21 12 Apr 21
Awesome team, always great service
22:57 30 Oct 18
Wherever you are, whatever you need to be done, there always seems to be one business who stands out as the true professionals. This place is it.
06:09 26 Jan 21
The crew at Certified are top notch. They will treat you like family because that's all they know how to do. Knowledge and integrity built this place and keep it running smooth every day. Have had nothing but great experience s here for years.
19:36 29 Sep 18
The staff is truly amazing and service and sales are amazing!!!!! I went in super anxious and nervous about having to buy another vehicle and Billy and Tony told me everything was good and they would help me find the perfect vehicle!!! And they sure did I am absolutely in love with my new SUV❤️Thank you to everyone at Certified for all your wonderful help!
20:33 28 Nov 20
What an amazing experience I had at Certified Auto Mall. Matt made everything super simple and easy to understand. The process was quick, easy and everyone treated you with respect. They're honest and up front with everything. I would definitely recommend anybody this place 10/10Thanks Matt for everything.
Leeanne Piorkowski Muller
11:15 15 Aug 18
Thank you Billy and the rest of the Staff at Certified Auto Mall! We had a great experience buying my Sons first car. Be back soon enough for the next one. Thank you again. Leeanne
01:45 19 Oct 20
18:16 06 Aug 18
My family has been coming here for years and they are the best around! Friendly staff and very quick! Would definitely recommend!
14:13 13 Oct 20
I got a car from here a few months back. The staff here made it an easy process, they showed all the paperwork and told me what each part meant, and the prices too. They made it easy to buy a car from here, they have a great selection. Special thanks to Matt.
02:06 04 Aug 18
Needed a tow on a Saturday night in the summer. For those that don’t know that’s a very busy time. The truck was there about 20 minutes faster than quoted. Matt the driver was awesome. Love using these guys for tows. Definitely recommending to friends
06:29 05 Sep 20
To say this company went above and beyond would be an understatement. We had purchased our first truck with them after finding them online. We were a little skeptical dealing with a random used car dealer that we had never heard of, but are so happy we decided to purchase with them. They were very informative on the vehicle we were buying and never made us feel like we were being “sold” or pushed in anyway. We had an issue within 24hrs of purchase that was corrected with the most professional and timely manner. They took complete control and made sure our problem was corrected and we were satisfied. They could have easily pushed us off, but instead took full control to make things right. The crew at certified is unbelievably transparent and honest. They are a breath of fresh air in the used car industry and I will most likely never purchase another car or truck for business or personal without going through them. Highly recommended!
13:15 17 Jul 18
Amazing staff! Everyone is friendly, courteous and professional. They are great with explaining issues they find and estimating costs. I brought my car in with a check engine light on and AC on the fritz and they had me out in less than 2 hours! I will definitely be coming back!
18:12 13 Jul 20
17:37 11 Jul 18
Bought 2005 Dodge Dakota 2 1/2 years ago 42,000 miles. Know have 44,892 they were kind enough to undercoat while truck. Had a vibration in my front end. Brought to a shop was told truck was rusted out underneath including all front end components back to the lead springs. BUYER BEWARE!!! Ron Kirkirt.
22:39 23 Jun 20
Blayne Holtzman Ruloff
14:43 10 Jul 18
I cannot say enough good things about this biz. Went in with a nail in my tire before the shop was even open. The young man there, took the car in, removed the nail and patched the tire, all before officially open! Who does that? Big shout out to Billy and Dave and the young man who helped me. This shop does great work, doesn’t try to sell you services you don’t need, and are just really nice people. Thanks again Will continue to refer your biz to all!!
14:23 25 Jul 21
Good service, very reliable
Elsynia Marie Seaman
02:09 03 May 18
I've rated you guys before, and i will glady do it again. You guys always do a phenomenal job of going above and beyond to make your customers happy. Thank you for going the extra mile for me today! Your honesty and hard work are appreciated more than you know!
11:54 09 May 21
What a a pleasure to deal with Certified Auto Mall, it's rare to get good old fashioned values and brilliant service these days. Matt was so easy and straight forward an obvious car enthusiast.Although I plan to keep this car for a long time, I look forward to mandating the relationship for years.
17:35 28 Apr 18
hubby got his new work van at this place and everything went smoothly found out van had a few things wrong with it they jumped on it to fix it asap no hesitations they have a very friendly staff make u feel welcomed and we will continue to go there for either a new car or to repair ours thanks guys keep up the great work we appreciate u!
21:46 19 Dec 20
Cheyenne was amazing !!! Great service! Made the call and got to me in 15 mins! Excellent service!
19:50 28 Mar 18
We have been using Certified for over 10 years. The service is wonderful and they are honest. Never had a problem they couldn't fix. They treat you like family... I have recommended them to a few of my friends and would highly recommend them to others.
01:02 16 Oct 20
Went looking for a car for my mom. Was helped right away. Service was amazing. Fast and efficient, car was ready on time. I would highly recommend certified auto mall. I know my mom will be safe. See you for maintenance...Thanks again
17:07 24 Mar 18
22:40 16 Jul 20
Matt and Eric are top notch. Very informative and helpful. I highly recommend seeing Matt for all sales needs and Eric for all service and repairs!
02:17 11 Mar 18
17:36 25 Oct 21
Had an amazing experience dealing with Matt, I highly recommend this place for your next car purchase. They are honest, courteous, and attentive to your needs and will find the perfect car for you!
16:06 06 Mar 18
By far the best service and sales around. Hands down. Been going here for over 12 years now. Sales staff is great. The service department always gets the job down and it’s a no BS company. Will recommend to anyone. !! #relax it’s certified
Troy pbear (pbear829)
02:34 10 Mar 21
So let me start off by saying, I'm usually suspect about repair shops that I have never used before. I have had some negative experiences with some repair shops in the past. However I have heard nothing but good things about Certiefied Auto Mall repair shop. My wife brought her car in, a few months ago and she had a good experience as well. So every now and then I would hear a noise when I would back my truck out of my garage, that I thought was my brake sensor. So in trying to be proactive, I decided to bring my truck in to Certified Auto Mall. Sometimes the longer you ignore breaks the more expensive they can be. After they checked my truck, they gave me a call. To my surprise they told me that they completely checked my brakes and my brakes were in excellent shape. Honesty goes a long way with me. Any future repairs I need I will be returning to Certified Auto Mall. I would recommend them to anyone.
15:59 27 Feb 18
Certified Auto Mall is my go to place for my auto repairs and oil changes. Dave is very personable and always so knowledgeable when getting pricing on repairs. Certified looks out for their customers and their needs! I will keep coming back to Certified! Thank you for all your great service!
03:35 09 Oct 20
Matt made the car purchasing process seamless as can be. It truly was a pleasure dealing with everyone there.
15:40 24 Feb 18
23:31 11 Jun 21
certified auto Mall in Howell, specifically Matt R. went over and beyond to help me today. I would recommend your company to everyone. Kevin and Brian In the office also went way above “just doing their job”! I am so happy!
14:32 12 Feb 18
14:04 07 Jul 20
Top notch, the people and the service.
22:59 10 Feb 18
Brought my car in for service. Excellent customer care, fair prices, and the employees are dedicated to their craft. Recommended.
11:55 30 Oct 20
Great staff and they are the best in the business.
19:44 09 Dec 17
Great service they get work done quick fast and efficiently.
22:29 02 Nov 17
Stopped in to get my tire plugged. The service was unbelievable. Billy treated my employees and I like royalty. So happy to see this establishment puts it customers first. Thank you Certified.!! Admiral Water
18:50 19 Oct 17
02:58 20 Sep 17
Have been doing business with them for awhile. Great working with you guys.
20:40 16 Aug 17
After waiting for 3 hours for the last tow truck my auto club sent, the redispatched with certified auto,! You guys were there in 20 minutes!!! Thank you.
Ivy Denise Thompkins
18:26 10 Jul 17
This is a great place to have your car serviced. The staff is very friendly. The waiting area is nice and very clean. I like the fact that they let you know what needs to be done right away and what can wait. I never have to wait long for an appointment. It's never a chore to come here.
21:40 18 Jun 17
Wally Murphy Jr.
15:50 31 May 17
Best place you can go to buy a car or truck and know your not going to get screwed over