Service Rated ★★★★★ 5 based on 241 customer reviews!
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Tory Smith
Tory Smith
19:09 05 Jun 20
The crew at Certified Auto Mall are always friendly and professional. Will only use Certified for all my family needs on our Vehicles.
Elly Denis
Elly Denis
02:23 16 May 20
Today went from a bad day to a good day and it’s all thanks to Leo. Leo is one of the tow drivers and he was such a nice humble person; his positive energy radiated upon arrival. I was grateful to have experienced such phenomenal customer service today. He accompanied me to my mechanic and made sure I was helped. 5/5!! Thank you once again !!
Anthony Deblasi
Anthony Deblasi
23:26 27 May 20
Matt is an amazing, amazing salesman. Incredibly helpful, incredibly knowledgeable about the vehicle and every question I ever had. I will most certainly be going back to him when the time comes for me to purchase a new vehicle
Rich Ruocco
Rich Ruocco
22:15 12 May 20
Had a great experience today with their tow service that I had to share. The driver Leo did the best job I've seen in a really long time. I'm usually nervous when anyone touches my cars but Leo made me feel comfortable right from the start. Since I wasn't able to follow him to the shop I told him to take care of my baby and he went way above and beyond by taking pics of the car once he dropped it off at my mechanics shop. Excellent customer service. I will definitely keep Certified Auto Mall in mind when shopping for a used car if this is the level of service I can expect. Thanks again!!
Patrick Roveda
Patrick Roveda
14:24 04 May 20
The whole staff was wonderful in the purchase of a nice car on the lot.Matt and his team go the extra mile to accommodate everything in a very professional manner. I highly recommend these guys to take care of your matter. Honest and respectful.!5 stars all the way. Thank you again for everything!
Jenna Marie
Jenna Marie
16:01 22 Apr 20
Being pregnant, and an essential worker is scary to begin with, throw in a flat tire once you arrive to work and my regular service center being closed I reached out to Certified to see if they could help. They showed up in less than an hour time (it’s about a 45 mins drive from their shop). They made it so stress free and painless. I can’t thank them enough! They had my car up and running in no time, and the friendly service was way over and beyond! I’d give this place 10 stars if possible, amazing people! Thank you for coming to help a pregnant woman in distress!!
Vcco 1512
Vcco 1512
15:23 19 Mar 20
My family and I (9 altogether with inlaws) have been coming to Certified for sales and service for 21 years. We will not go to any other automotive facility. Billy, Michael, Dominic and Matt in the showroom are tops! Dave and Eric in the service repair area will only repair what needs to be repaired! I trust these men with my families automotive needs!
Eileen V San Juan
Eileen V San Juan
14:54 05 Mar 20
With Dominic and Matt, my car experience was not just easy, it was up front, personalized, smooth and genuine! They were friendly, answered all my questions and handled all my paperwork timely but explained every detail so that I can understand everything very well! I thought it would be stressful, but they did an excellent job making the process not just comfortable but at times fun! I'm enjoying my car!! Thanks guys! I'll be back for coffee soon! 🙂
Dina grifo
Dina grifo
13:53 15 Mar 20
I just want to extend a huge thank you to all the guys at Certified. Dom and Billy thank you for making my car buying experience easy. I appreciate your honesty and willingness to find me the perfect car. And you did!Matt thanks for making my pick up of the car so easy. I appreciate your knowledge and extending any future dealings pleasant. And Eric, thanks for squeezing me in on a busy Saturday when I called you last minute. I would recommend Certified to all my family and friends!!
Jessica Saggiomo
Jessica Saggiomo
14:57 18 Jan 20
Certified is the best! Every time I need them they are right there to help me out! I have been using them for years now and can honestly say I am always happy! They are extremely reliable, helpful and have the best customer service. Go to certified !!!🤩
Joe Morgan
Joe Morgan
21:48 10 Mar 20
Joseph Anthony
Joseph Anthony
17:21 18 Nov 19
Service.Expertise.Price.Friendly.
david cox
david cox
19:16 07 Mar 20
Matt was polite and very helpful. I highly recommend Certified Auto Mall.
Joseph McCall
Joseph McCall
23:47 12 Nov 19
Best place around. Awesome staff, repairs done on time and correctly.We love Certified Auto Mall. Tell them the McCall's sent you.
anthony ferullo
anthony ferullo
20:45 02 Mar 20
Matt and Dom were super helpful, pleasant and made my car buying experience very easy and fast. I plan on using them for all my auto needs in the future.
Kioysha Velázquez De Jesús
Kioysha Velázquez De Jesús
14:38 24 Oct 19
I recommend it 100% very professional people and above all very good customer service, thanks certified auto mall for my new truck
Alberto De Leon
Alberto De Leon
16:13 22 Feb 20
The staff was absolutely incredible, great customer service and was always willing to go the extra mile. Cannot recommend enough!
Chris Hoffman
Chris Hoffman
13:29 25 Sep 19
Professional , not your average job either . Great guys highly recommended
Eli Geller
Eli Geller
22:01 14 Feb 20
Denise Conte-Wolf
Denise Conte-Wolf
23:27 14 Sep 19
This was my first time at certified auto mall and def nit my last!! Matt is great! To be honest they are all great ! I recommend them 100% they stand behind what they sell and are very honest as well, to me that makes all the difference
maria hochman
maria hochman
16:07 12 Feb 20
I have been going to Certified Auto for years and they never cease to amaze me. Dave, Eric and the staff are always professional, honest and absolutely work fore their customers. I have always trusted them with all my cars and always will !!
Tracy Somer
Tracy Somer
12:54 31 Aug 19
I've been coming here for probably a decade, and I travel all the way from Philly now to do so. The management is extremely accommodating and friendly, the staff is knowledgeable and efficient, and they truly care about their customers. Would recommend to anyone and everyone.
Annamarie Meldrum
Annamarie Meldrum
21:10 31 Jan 20
Matt was awesome. Went through a little turbulence on my part but made sure I always had options and genuinely cared about me as a person. He wanted me to make sure I could get in the best possible car for me. Highly recommend for outstanding customer service and a nice used car
Debbie Todd
Debbie Todd
20:07 06 Aug 19
They are the best !Honest and fairGreat people !I have taken my cars to them for years And they really care about their customers Had to find in this dayI always recommend them For both towing and repairs
lisa Fuentes
lisa Fuentes
16:27 28 Jan 20
certified auto mall is a great place to buy cars matt our salesman was a great person he answered all are questions helped us in any way possible of getting a car we got a beautiful one to i reccomend everyone there !!
Douglas Jay Dee
Douglas Jay Dee
21:18 29 Jun 19
some of the nicest guys to work with buying a vehicle, was such an easy process we got two. special thanks to Billy, Bryan, and Mike for all the help today! Very happy, will probably only buy vehicles from here from now on.
Daniel McCullough
Daniel McCullough
14:09 31 Dec 19
Great quality work at great prices! The people are friendly and helpful.
Tina Iannarone-Nelson
Tina Iannarone-Nelson
00:35 05 Feb 19
A really wonderful experience. No BS like the typical car dealerships give. Everything went smooth and quick. They turned the car over to us sparkling clean, inside and out, with a one year warranty on everything. They made sure the car was in excellent condition before allowing us to drive off. The staff was knowledgeable and courteous throughout the buying process. An extra special thanks to Matt...you were awesome!
Gregory Picardi
Gregory Picardi
01:52 15 Dec 19
My man was awwwwesome. So nice and helpful. Just wanted to help a military guy like myself. Two thumbs up!
Mike Folchetti
Mike Folchetti
23:56 31 Jan 19
I bought a 2001 Lexus RX300 with 98K on it in 2009.10 years later my grandson drives it to college everyday.It now has 255K on it!
Anthony DiMaiuta
Anthony DiMaiuta
17:51 30 Nov 19
Samantha Stavar
Samantha Stavar
23:37 07 Dec 18
The staff and service are truly amazing!!!
Eric Wagner
Eric Wagner
22:01 27 Nov 19
Dan W is a professional, and a good guy. Towing at a fair price. A+
Jeff Poquette
Jeff Poquette
22:57 30 Oct 18
Wherever you are, whatever you need to be done, there always seems to be one business who stands out as the true professionals. This place is it.
jt baumann
jt baumann
20:30 23 Nov 19
Dan wood helped me out a lot, I had oil all over my drive way, street. He was fast and helpful cleaning everything
Iona Vasquez-Gross
Iona Vasquez-Gross
15:55 20 Oct 18
Absolutely love Tony Giordano! He made the experience of purchasing a vehicle simply effortless! Will highly recommend going to Certified Auto Mall!
jodi marinich
jodi marinich
14:16 20 Nov 19
Had my car towed by Dan W this am and was very pleased with the service. Arrived quickly and got me to my destination without problems. Definitely will use again if needed.
Nicole Marie
Nicole Marie
19:36 29 Sep 18
The staff is truly amazing and service and sales are amazing!!!!! I went in super anxious and nervous about having to buy another vehicle and Billy and Tony told me everything was good and they would help me find the perfect vehicle!!! And they sure did I am absolutely in love with my new SUV❤️Thank you to everyone at Certified for all your wonderful help!
Michael Niemczyk
Michael Niemczyk
23:16 18 Nov 19
My insurance company referred me to Certified auto mall to utilize their tow truck services and it was an easy and painless experience, the tow truck driver, Jay, was not just on time getting to where my vehicle was but he was ahead of schedule which was great because I still had to get myself to work. Friendly, professional and timely. Over all a good experience
Leeanne Piorkowski Muller
Leeanne Piorkowski Muller
11:15 15 Aug 18
Thank you Billy and the rest of the Staff at Certified Auto Mall! We had a great experience buying my Sons first car. Be back soon enough for the next one. Thank you again. Leeanne
Robert Morello
Robert Morello
18:40 18 Nov 19
The service team at Certified is second to none. The desk crew of Dave and Eric are amazing and flexible, and the technicians are knowledgeable and proficient. Most importantly they are HONEST and have INTEGRITY which are hard to come by in the service industry. There aren’t enough stars for me to click.
Nicole Marie
Nicole Marie
18:16 06 Aug 18
My family has been coming here for years and they are the best around! Friendly staff and very quick! Would definitely recommend!
Frank Quigley
Frank Quigley
21:48 11 Nov 19
Very friendly and knowledgeable. My driver Jay arrived right on time, if not even a little earlier, and was as professional as they come. I would recommend this service to anyone.
Matt Honeycutt
Matt Honeycutt
02:06 04 Aug 18
Needed a tow on a Saturday night in the summer. For those that don’t know that’s a very busy time. The truck was there about 20 minutes faster than quoted. Matt the driver was awesome. Love using these guys for tows. Definitely recommending to friends
Miller Demitro
Miller Demitro
18:47 06 Nov 19
Fast and reliable
Mad Lee
Mad Lee
13:15 17 Jul 18
Amazing staff! Everyone is friendly, courteous and professional. They are great with explaining issues they find and estimating costs. I brought my car in with a check engine light on and AC on the fritz and they had me out in less than 2 hours! I will definitely be coming back!
Michael Limongello
Michael Limongello
22:01 05 Nov 19
Jay was very helpful and caring and did a great job. Very respectful and caring would recommend to everyone!
Ron Kirkirt
Ron Kirkirt
17:37 11 Jul 18
Bought 2005 Dodge Dakota 2 1/2 years ago 42,000 miles. Know have 44,892 they were kind enough to undercoat while truck. Had a vibration in my front end. Brought to a shop was told truck was rusted out underneath including all front end components back to the lead springs. BUYER BEWARE!!! Ron Kirkirt.
Vincent Martori
Vincent Martori
01:16 01 Nov 19
Highly recommend using Certified Auto Mall for their towing service. Had an engine issue that caused me to be unable to drive the car. These guys were very fast in response time for the service and very helpful to get my car picked up quickly. The driver was very friendly and had the car loaded up in a matter of minutes. Anyone looking for a great crew in a time of need, these are your go to guys!
Blayne Holtzman Ruloff
Blayne Holtzman Ruloff
14:43 10 Jul 18
I cannot say enough good things about this biz. Went in with a nail in my tire before the shop was even open. The young man there, took the car in, removed the nail and patched the tire, all before officially open! Who does that? Big shout out to Billy and Dave and the young man who helped me. This shop does great work, doesn’t try to sell you services you don’t need, and are just really nice people. Thanks again Will continue to refer your biz to all!!
George Sirota
George Sirota
00:13 30 Oct 19
Great experience using Certified Auto Mall Towing... Called up and within little time Jay towed my car and was great. Thanks Jay! If I have any issues will definitely call up and recommend you guys.
John J Pacetti
John J Pacetti
13:49 28 Jun 18
Recently had a set of tires replaced and breaks done. They had me in a out quickly. Excellent job. Definitely recommend Certified.
dominique wisniewski
dominique wisniewski
15:23 24 Oct 19
Treat me like family every time I come! Wonderful business in Howell, NJ! Highly recommended. LOVE THEM!
Elsynia Marie Seaman
Elsynia Marie Seaman
02:09 03 May 18
I've rated you guys before, and i will glady do it again. You guys always do a phenomenal job of going above and beyond to make your customers happy. Thank you for going the extra mile for me today! Your honesty and hard work are appreciated more than you know!
Susan McLaughlin
Susan McLaughlin
23:02 02 Oct 19
This was the second time we called on Certified to tow our business bucket truck. Both times they responded very quickly without hesitation. They are very helpful and friendly and I would definitely call them every time we need Towing for big or small vehicles Thanks again Certified!!
Ivette Rodriguez
Ivette Rodriguez
17:35 28 Apr 18
hubby got his new work van at this place and everything went smoothly found out van had a few things wrong with it they jumped on it to fix it asap no hesitations they have a very friendly staff make u feel welcomed and we will continue to go there for either a new car or to repair ours thanks guys keep up the great work we appreciate u!
Denise wolf
Denise wolf
01:45 15 Sep 19
This was my first time at certified auto mall and def nit my last!! Matt is great! To be honest they are all great ! I recommend them 100% they stand behind what they sell and are very honest as well, to me that makes all the difference
Susan GatesWolf
Susan GatesWolf
19:50 28 Mar 18
We have been using Certified for over 10 years. The service is wonderful and they are honest. Never had a problem they couldn't fix. They treat you like family... I have recommended them to a few of my friends and would highly recommend them to others.
Philip Capasso
Philip Capasso
19:33 10 Sep 19
Very Professional, Friendly and Fair
Denise Ekdahl
Denise Ekdahl
16:12 28 Mar 18
Excellent service. I won’t bring my cars anywhere else. One stop shop for all of my car maintenance needs all delivered with a level of customer service that far surpasses most businesses nowadays.
Cara Borgia
Cara Borgia
21:41 27 Aug 19
Staff are very honest and fair pricing! Great auto body shop on site! Thank you Certified Auto!
Rich Napoli
Rich Napoli
17:07 24 Mar 18
shawn kimball
shawn kimball
20:43 23 Aug 19
Awesome service!
Bryn Elizabeth
Bryn Elizabeth
02:17 11 Mar 18
Cory Beicht
Cory Beicht
00:27 09 Jun 19
I could not be more happy with the service I received from Certified. Billy has customer service that you can only wish for when purchasing a car. He answered all the questions I had and gave me his personal cell phone number and told me to call him anytime at all.. Who does that? Billy and the team at Certified that’s who.... I drove 2 hours to get my dream car a C5 Corvette and I could not be more happy with the Price and everything that came with it. They have a customer for life two hours away or not. Also, I would of have of done two trips since I was alone. However, Billy told me not to worry and delivered my vehicle the next morning.. Again who does that?? Billy, Tony and Matt again Thank you!
Ricky Scharnikow
Ricky Scharnikow
16:06 06 Mar 18
By far the best service and sales around. Hands down. Been going here for over 12 years now. Sales staff is great. The service department always gets the job down and it’s a no BS company. Will recommend to anyone. !! #relax it’s certified
Kyle Johnson
Kyle Johnson
18:05 21 May 19
Always great service at Certified Auto Mall, with fair prices. Also have nice, reliable used cars.
Regina Murphy-Keith
Regina Murphy-Keith
15:59 27 Feb 18
Certified Auto Mall is my go to place for my auto repairs and oil changes. Dave is very personable and always so knowledgeable when getting pricing on repairs. Certified looks out for their customers and their needs! I will keep coming back to Certified! Thank you for all your great service!
Emilee Victoria
Emilee Victoria
01:04 10 Apr 19
This past month my car's brakes were starting to grind and not stopping properly, I wasn't sure if it was just salt and dirt causing the sound and stopping issue, but I figured better to be safe than sorry and not let it go too long and cause more damage, plus I commute pretty far for work.So not wanting to wait, I was told that Certified Auto Mall was a reliable and honest auto repair business to take my car to. Just ask them to check everything and get it quoted for repair.I took my car in on a Tuesday about mid morning and the mechanics put it up on the lift and looked the brakes over and came back with a very reasonable repair quote, which included the usual labor & parts. I decided to have it done right then while I waited and I can't say enough about what a pleasant experience I had. The quote was reasonable, the work was done efficiently and without issue. I can't say enough about what a wonderful experience I had with the whole repair from start to finish. The crew here knows what they are doing, they explained everything to me so I knew what was wrong with my brakes and the reason why the repair was necessary. If you need your car serviced for brakes or an oil change which I also just took it back for, than Certified is the place to go. a big thank you to Eric and Dave the Service managers, Billy the Boss and Dylan who did the brakes, Thank You.
Carmen Vasquez
Carmen Vasquez
15:40 24 Feb 18
suzanne smith
suzanne smith
01:06 18 Mar 19
I have to give a rave review to Certified. 5 STARS!!! I'd give more if possible. I brought 2 cars here this past week. My SUV had a nail in one of the tires. IN MY DEFENSE I didn't know my tire had a nail, I just kept puting air in the tires, figuring it was just weather. Anyway, no denying that "tic-tic" on pavement sound, so yep! Hubby & I took it to Certified On A Saturday!! You know the Service Team was busy, but they didn't turn us away. The mechanic found the offensive nail, removed it and fixed the tire, good as new!! But, I, in typical fashion at the last minute requested, if an oil change could be done & the answer was, "sure"! Easy Peasy. Then this past Tuesday, my daughters Mazda needed brakes. She commutes 80 miles to Somerset, so you know that needed to be addressed right away. Husband didnt hesitate & told her to take it to Certified. After the mechanics did a complete diagnostic, the quote was presented & quite reasonable, no gouging or BS. Work was authorized & her car is now stopping properly. Again, impeccable service, polite and professional Service Team, work is done over expectation and I highly recommend Certified for auto repairs.
Toni Hynes
Toni Hynes
14:32 12 Feb 18
Michael Robertazzi
Michael Robertazzi
15:36 02 Mar 19
Ken Ro
Ken Ro
22:59 10 Feb 18
Brought my car in for service. Excellent customer care, fair prices, and the employees are dedicated to their craft. Recommended.
Farhaj Hassan
Farhaj Hassan
21:20 11 Feb 19
Mike from Certified towed my Jeep. I didn't know you could use that many ratchet straps to secure a vehicle. What a guy nice comfortable clean truck. Personable professional driver. Careful every step of the way. Thank you very much Mike and Certified. Keep it up.
Eric Sandow
Eric Sandow
19:44 09 Dec 17
Great service they get work done quick fast and efficiently.
Michael Sorber
Michael Sorber
01:36 05 Feb 19
Simply the best place to get a car from good credit bad credit even no credit they really know how to help you get into the car you want.
Joseph Buffa
Joseph Buffa
22:29 02 Nov 17
Stopped in to get my tire plugged. The service was unbelievable. Billy treated my employees and I like royalty. So happy to see this establishment puts it customers first. Thank you Certified.!! Admiral Water
allycia janes
allycia janes
06:45 02 Feb 19
The staff is super nice...even when I sit there till whatever I'm getting done is finished. Buying my car here was super easy and they were so helpful with my trade in. If you need a car or any kind of car service go here! They are amazing!
Thomas Holmes
Thomas Holmes
18:50 19 Oct 17
Jesse Stephens
Jesse Stephens
10:11 18 Jan 19
Great mechanics, great staff, trustworthy, highly recommended.
Ben Kirby
Ben Kirby
02:58 20 Sep 17
Have been doing business with them for awhile. Great working with you guys.
David Wisniewski
David Wisniewski
04:43 03 Jan 19
Great mechanics, great staff, trustworthy, highly recommend
Beth Degen
Beth Degen
20:40 16 Aug 17
After waiting for 3 hours for the last tow truck my auto club sent, the redispatched with certified auto,! You guys were there in 20 minutes!!! Thank you.
Richard Gardella
Richard Gardella
16:53 22 Dec 18
When it comes to towing these guys are the best in the business, you could drive a Sherman Tank into the middle of a deep lake, and Mike would figure out a way to retrieve it. They've got a wrecker for every situation. From a sales perspective Billy in the office will take care of you, and if he doesn't sell you a car you're going to leave there knowing you dealt with honest and reputable people who are on the top of their game in the car biz!
Ivy Denise Thompkins
Ivy Denise Thompkins
18:26 10 Jul 17
This is a great place to have your car serviced. The staff is very friendly. The waiting area is nice and very clean. I like the fact that they let you know what needs to be done right away and what can wait. I never have to wait long for an appointment. It's never a chore to come here.
merry kraszewski
merry kraszewski
20:40 11 Dec 18
Sean Nolan
Sean Nolan
21:40 18 Jun 17
Michael A
Michael A
09:32 29 Nov 18
Great company excellent staff
Wally Murphy Jr.
Wally Murphy Jr.
15:50 31 May 17
Best place you can go to buy a car or truck and know your not going to get screwed over
Charles Haase
Charles Haase
23:23 28 Oct 18
Best place to bring your car,service cant be beat, Dave is a great manager, fair prices, and they get the job done right the first time!
Chuck MacLellan
Chuck MacLellan
17:31 27 Feb 17
Catherine Reimann
Catherine Reimann
03:16 09 Oct 18
I am very pleased with the service that I get there. They do excellent work, always make time for you​ & I never feel that I have been overcharged. Dave in the office is both very helpful & friendly & does his job in a very professional manner. Recommend them highly.
Giuseppe Grammatico
Giuseppe Grammatico
17:23 05 Jan 17
Great service and very honest!
Nicole Wilburn
Nicole Wilburn
19:38 29 Sep 18
The staff is truly amazing and service and sales are amazing!!!!! I went in super anxious and nervous about having to buy another vehicle and Billy and Tony told me everything was good and they would help me find the perfect vehicle!!! And they sure did I am absolutely in love with my new GMC❤️Thank you to everyone at Certified for all your wonderful help!
Jennifer Hoffman
Jennifer Hoffman
02:18 24 Nov 16
H. Hargrove
H. Hargrove
17:15 23 Sep 18
Tony and Matt were the best! Great buying experience.
Janet Rutkowsky Eisenhauer
Janet Rutkowsky Eisenhauer
18:49 04 Nov 16
Certified is the best place to have your car repaired, they are very reasonable and reliable. I bought my car there in 2003 and it was the best car I've ever owned. Go by and meet the owner Arte and the service manager Dave two great people.
William Gray
William Gray
17:14 05 Sep 18
The guys were great. Great service.

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